{"id":2430,"date":"2021-05-26T08:52:00","date_gmt":"2021-05-26T06:52:00","guid":{"rendered":"https:\/\/aziendaautomatica.it\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24\/"},"modified":"2023-04-19T11:42:50","modified_gmt":"2023-04-19T09:42:50","slug":"deutz-service-portal-original-spare-parts-and-accessories-around-the-clock","status":"publish","type":"post","link":"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/","title":{"rendered":"DEUTZ Service Portal: Original Spare Parts and Accessories Around the Clock"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>DEUTZ<\/strong>, the leading company in the production of engines for use in the most varied fields, makes the <strong>Deutz Service Portal<\/strong> available: this portal brings the customer and the company&#8217;s authorized workshops closer when choosing and purchasing <strong>spare parts<\/strong>.<br><a href=\"https:\/\/sdeutz.com\">deutz-serviceportal.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Deutz Service Portal<\/strong> is the web platform that offers customers direct contact with the company and the network of authorized dealers for the sale of original spare parts.<br><br>The portal provides automated support capable of dealing with maintenance and urgent repairs at any time: this service therefore allows to place any type of order at any time of day or night.<br><br><br><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#Signing_up_on_the_Deutz_Service_Portal\" >Signing up on the Deutz Service Portal<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#A_dedicated_catalog_for_registered_engines\" >A dedicated catalog for registered engines<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#The_complete_documentation_of_each_engine\" >The complete documentation of each engine<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#The_Deutz_Service_Portal_sections\" >The Deutz Service Portal sections<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#The_spare_parts_purchase_section\" >The spare parts purchase section<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#The_engine_registration_section\" >The engine registration section<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#Deutz_Service_Portal_information_center\" >Deutz Service Portal information center<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.deutzmag.com\/en\/deutz-service-portal-original-spare-parts-and-accessories-around-the-clock\/#Deutz_Service_Portal_brings_the_manufacturer_service_network_and_customer_together\" >Deutz Service Portal brings the manufacturer, service network and customer together<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Signing_up_on_the_Deutz_Service_Portal\"><\/span>Signing up on the Deutz Service Portal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The registration procedure on the <strong>Deutz Service Portal<\/strong> is very simple and will allow you to register the engine using its serial number. This step is particularly important because it allows one to enjoy particular advantages in the system of services set up by Deutz. The <strong>Deutz Service Portal<\/strong> is a large online space where the answer to spare parts procurement needs can be found.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_dedicated_catalog_for_registered_engines\"><\/span>A dedicated catalog for registered engines<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Deutz spare parts catalog is truly endless and it\u2019s not always so easy to select the parts that are actually suitable for the engine to be repaired: registration in the <strong>Deutz Service Portal<\/strong> will therefore be essential and of great help. From that moment, by entering the engine serial number, only the spare parts that are compatible and available for the registered engine model will be visible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this way, every single piece available and purchasable will be absolutely compatible with the previously purchased Deutz engine. In addition, the purchase and shipping procedure will be performed by the assistance partner closest to the customer. The purchase and assistance conditions will be those personalized by the Deutz service network, all in an absolutely automatic way and managed in real time by the <strong>Deutz Service Portal<\/strong>.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_complete_documentation_of_each_engine\"><\/span>The complete documentation of each engine<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By registering the engine on the <a href=\"https:\/\/deutz-serviceportal.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Deutz online service platform<\/a>, another important advantage is also obtained: you will have access to the complete documentation of the purchased engine, via web, with the possibility of downloading the digital files.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First of all, the available materials concern the general information dedicated to the purchased engine, secondly, all the complete technical documentation relating to the maintenance and repair of the engine will be available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Furthermore, it will also be possible to request special assistance dedicated to the purchased engine. This support request will be forwarded to the customer&#8217;s support partner who will carry out any necessary activities. The safety data sheets relating to Deutz oils and additives will be available in the technical documentation.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Deutz_Service_Portal_sections\"><\/span>The Deutz Service Portal sections<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access to the <strong>Deutz Service Portal<\/strong> takes place through customer registration in a few minutes, entering personal and\/or company data: once these simple formalities have been completed, it will be possible to access the heart of the Deutz assistance system.<\/p>\n\n\n\n<figure class=\"wp-block-gallery aligncenter has-nested-images columns-default wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02.png\" data-rel=\"penci-gallery-image-content\" ><img fetchpriority=\"high\" decoding=\"async\" width=\"1417\" height=\"665\" data-id=\"867\" src=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02.png\" alt=\"\" class=\"wp-image-867\" srcset=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02.png 1417w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02-300x141.png 300w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02-1024x481.png 1024w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02-768x360.png 768w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02-1170x549.png 1170w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-02-585x275.png 585w\" sizes=\"(max-width: 1417px) 100vw, 1417px\" \/><\/a><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The three main sections of the online platform are highlighted in the homepage center. The three sections are:<\/p>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:16px\"><li>The section dedicated to the purchase of spare parts<\/li><li>Engine registration<\/li><li>The information center<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Just one click on one of the three homepage areas is needed to access the desired section.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_spare_parts_purchase_section\"><\/span>The spare parts purchase section<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The section dedicated to spare parts includes all the endless range of parts that compose <strong>Deutz engines<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2.png\" data-rel=\"penci-gallery-image-content\" ><img decoding=\"async\" width=\"1024\" height=\"481\" data-id=\"875\" src=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2-1024x481.png\" alt=\"\" class=\"wp-image-875\" srcset=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2-1024x481.png 1024w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2-300x141.png 300w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2-768x360.png 768w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2-1170x549.png 1170w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2-585x275.png 585w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-03-2.png 1417w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><br><br>The section dedicated to spare parts includes all the endless range of parts that compose Deutz engines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The various sections house the spare parts in an orderly manner with a summary of the main technical characteristics of each product, as well as images and technical drawings: by precisely identifying what you are looking for, it will be possible to find the desired material in a few moments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are two alternatives:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate through the multiple pages of the generic catalog to locate the parts to be purchased.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Entering the engine serial number. In this way, the spare parts navigation menu will only show the parts that are actually mounted on the purchased engine.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04.png\" data-rel=\"penci-gallery-image-content\" ><img decoding=\"async\" width=\"1024\" height=\"752\" data-id=\"878\" src=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04-1024x752.png\" alt=\"\" class=\"wp-image-878\" srcset=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04-1024x752.png 1024w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04-300x220.png 300w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04-768x564.png 768w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04-1170x859.png 1170w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04-585x429.png 585w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-04.png 1417w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_engine_registration_section\"><\/span><br><br>The engine registration section<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The section dedicated to engine registration consists of three boxes at the top of which it\u2019s necessary to enter the data relating to the type of engine, the serial number and finally the model of the machine on which the engine is installed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By pressing the search button, the engine purchased by the customer will immediately appear, with a card that briefly illustrates the technical characteristics of the Deutz product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the registration has been confirmed, the Deutz Service Portal will adapt to best assist the customer, providing in detail all the necessary information for assistance regarding the registered engine.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Deutz_Service_Portal_information_center\"><\/span>Deutz Service Portal information center<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, the information center collects all the information and technical materials relating to the engines and their parts, that can be viewed online and eventually downloaded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All operating manuals and those related to engine maintenance and repair are included. In addition, there is a section where all the instructions for the treatment of the oils and fluids used by the engines are available.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default wp-block-gallery-4 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05.png\" data-rel=\"penci-gallery-image-content\" ><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"527\" data-id=\"881\" src=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05-1024x527.png\" alt=\"\" class=\"wp-image-881\" srcset=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05-1024x527.png 1024w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05-300x154.png 300w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05-768x395.png 768w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05-1170x602.png 1170w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05-585x301.png 585w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2021\/07\/deutz-service-portal-i-tuoi-ricambi-ed-accessori-originali-24-ore-su-24-05.png 1417w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Deutz_Service_Portal_brings_the_manufacturer_service_network_and_customer_together\"><\/span><br>Deutz Service Portal brings the manufacturer, service network and customer together<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With this service born in 2019, <strong>Deutz<\/strong> has put in place an important piece in the customer support strategy, creating a platform that organically connects the entire supply chain, from producer to consumer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customers, the assistance network and <strong>Deutz<\/strong> itself are present in this portal to obtain a synergy that takes customer care to a higher level. The exclusive services reserved for customers who register on the portal therefore become an added value that every Deutz engines customer can\u2019t do without.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/deutz-serviceportal.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">deutz-serviceportal.com<\/a><br><br><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DEUTZ, the leading company in the production of engines for use in the most&hellip;<\/p>\n","protected":false},"author":1,"featured_media":2114,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[238],"tags":[227,234,299,307,425,484,492,642,643],"class_list":["post-2430","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-deutz-aftersales-service-en","tag-deutz-2-en","tag-deutzitaly-en","tag-assistenzaclienti-en","tag-ricambi-en","tag-deutzitaly-2-en","tag-deutzengines","tag-spareparts","tag-customerservice","tag-dutzserviceportal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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