{"id":2382,"date":"2022-05-30T18:22:00","date_gmt":"2022-05-30T16:22:00","guid":{"rendered":"https:\/\/aziendaautomatica.it\/i-nuovi-contratti-di-service-s-deutz-per-unassistenza-senza-limiti\/"},"modified":"2023-01-11T06:48:20","modified_gmt":"2023-01-11T05:48:20","slug":"the-new-s-deutz-service-contracts-for-unlimited-assistance","status":"publish","type":"post","link":"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/","title":{"rendered":"The New S-DEUTZ Service Contracts for Unlimited Assistance"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The <strong>S-DEUTZ<\/strong> program is one of the cornerstones with which our company deals with servicing the engines of our production. Since its <strong>opening in 2021<\/strong>, this latest generation portal has proved to be a top-quality tool for professionals who rely on <strong>DEUTZ<\/strong> engines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The goal was precisely to improve support for our customers and develop a technological infrastructure capable of providing immediate and effective service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, a further element that definitively characterizes the organization at the base of <strong>S-DEUTZ<\/strong> is being added. We are talking about service contracts, which allow to take full advantage of the entire support system, developed over the years by <strong>DEUTZ<\/strong>. But before delving into the world of this additional element, it\u2019s important to explain what <strong>S-DEUTZ<\/strong> is and how it is organized.<br><br><br><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/#S-DEUTZ_overview_and_features\" >S-DEUTZ overview and features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/#S-DEUTZ_services_in_detail\" >S-DEUTZ services in detail<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/#S-DEUTZ_Care_Program\" >S-DEUTZ Care Program<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/#Basic_Care\" >Basic Care<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/#Flex_Care\" >Flex Care<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/#Full_Care\" >Full Care<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.deutzmag.com\/en\/the-new-s-deutz-service-contracts-for-unlimited-assistance\/#Choose_the_S-DEUTZ_service_contract_that_best_suits_your_needs\" >Choose the S-DEUTZ service contract that best suits your needs<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"S-DEUTZ_overview_and_features\"><\/span>S-DEUTZ overview and features<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This portal stems from the previous experience gained through the <strong>E-DEUTZ<\/strong> project. Thanks to this previous know-how it has been possible to draw important indications for developing the new portal which was officially opened in 2021.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DEUTZ<\/strong> products buyers will find here everything they need in terms of spare parts and support services, making it easier to plan or activate the <strong>ordinary or extraordinary maintenance<\/strong> of their engine fleet as well as to quickly resolve a malfunction or an engine failure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The S-DEUTZ portal is based on 6 key points:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" style=\"font-size:16px\"><li>Lifetime Parts Warranty<\/li><li>Extended Engine Warranty<\/li><li>Lifecycle solutions<\/li><li>DPF cleaning<\/li><li>Telematic Assistance<\/li><li>Service Contracts<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Each of them allows to address any unexpected issue as well as the normal life cycle management of a <strong>DEUTZ<\/strong> engine.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"S-DEUTZ_services_in_detail\"><\/span>S-DEUTZ services in detail<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Lifetime Parts Warranty<\/strong> allows customers to access a <strong>warranty on original spare parts up to 5 years or 5000 operating hours<\/strong>: this is available for those who register their engine in the portal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By choosing the <strong>Extended Engine Warranty<\/strong>, customers access a warranty that allows to better address <strong>any type of issue<\/strong>. Furthermore, it is easier to plan and schedule work even for those units that must carry heavy loads every day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lifecycle solutions<\/strong> enables the customer to take advantage of <strong>qualified personnel support<\/strong> for repairs management and spare parts choice. The DPF Cleaning service is not to be underestimated for the particulate filter cleaning. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Furthermore, <strong>S-DEUTZ<\/strong> offers a whole series of telematic services for an immediate and useful response to customers&#8217; queries and issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, to make the most of this wide range of services it\u2019s necessary that our customers operate within a perfectly planned framework, and with clear costs that can be planned over time.<br>From now on, the purchaser of a <strong>DEUTZ<\/strong> engine is supported by a series of service contracts designed for all types of needs. Let&#8217;s see them in detail.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"S-DEUTZ_Care_Program\"><\/span>S-DEUTZ Care Program<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Users of <strong>DEUTZ<\/strong> engines know the historical reliability of our products even for the most demanding jobs or carried out in difficult environmental conditions. However, problems which can lead to unexpected downtime can always arise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An effective service, tailored to customer needs, is therefore essential for a truly continuous use of a <strong>DEUTZ<\/strong> engine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The range of <strong>S-DEUTZ Care<\/strong> service contracts allows the customer to plan maintenance and assistance in the best possible way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The advantages of this choice are clear.<\/p>\n\n\n\n<ul class=\"wp-block-list\" style=\"font-size:16px\"><li>early detection of failure risks<\/li><li>rapid assistance in the event of unplanned equipment failures<\/li><li>financial security through calculable costs (all repairs are covered)<\/li><li>attractive conditions with flexible terms<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz.jpg\" data-rel=\"penci-gallery-image-content\" ><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"378\" src=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-1024x378.jpg\" alt=\"\" class=\"wp-image-1584\" srcset=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-1024x378.jpg 1024w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-300x111.jpg 300w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-768x284.jpg 768w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-1170x432.jpg 1170w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-585x216.jpg 585w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz.jpg 1451w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption><br><br><br><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The customer can then choose the duration and type of service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The proposed options are three:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" style=\"font-size:16px\"><li>Basic<\/li><li>Flex<\/li><li>Full<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Let&#8217;s see the differences between these three service contracts.<br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Basic_Care\"><\/span>Basic Care<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This solution lasts one year and allows to obtain interesting <strong>advantages in terms of spare parts and rapid assistance<\/strong>. Repairs are carried out by our staff and with original <strong>DEUTZ<\/strong> spare parts.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Flex_Care\"><\/span>Flex Care<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Flex version of our service contract offers a full support level for <strong>three years<\/strong> and can be <strong>extended up to 5 years<\/strong>: in this case, access to the advantages for unexpected breakdowns and <strong>full telematic assistance<\/strong> are guaranteed.<br><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Full_Care\"><\/span>Full Care<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This is the <strong>best solution for those who have a large fleet of engines and carry out long-lasting jobs<\/strong>: having the certainty of minimizing downtime for a long period is an important gain in economic terms. Moreover, it allows to plan long-term investments regarding maintenance and the management of unplanned failures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The following table summarizes the characteristics of the <strong>S-DEUTZ<\/strong> service contracts for a correct comparison between the various available options.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-2.jpg\" data-rel=\"penci-gallery-image-content\" ><img decoding=\"async\" width=\"1024\" height=\"396\" src=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-2-1024x396.jpg\" alt=\"\" class=\"wp-image-1587\" srcset=\"https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-2-1024x396.jpg 1024w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-2-300x116.jpg 300w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-2-768x297.jpg 768w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-2-585x226.jpg 585w, https:\/\/www.deutzmag.com\/wp-content\/uploads\/2022\/05\/deutz-contratti-service-sdeutz-2.jpg 1081w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Choose_the_S-DEUTZ_service_contract_that_best_suits_your_needs\"><\/span>Choose the S-DEUTZ service contract that best suits your needs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>S-DEUTZ<\/strong> portal has immediately stood out for the <strong>clarity and efficiency<\/strong> of the tools it offers. The introduction of service contracts now allows you to plan the life cycle of <strong>DEUTZ<\/strong> engines in a simple and clear way: <strong>guaranteed assistance and transparent management costs<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step into <strong><a href=\"https:\/\/sdeutz.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">S-DEUTZ<\/a><\/strong> and discover the best way to protect your investment.<br><a href=\"https:\/\/sdeutz.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/sdeutz.com\/<\/a><br><br><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The S-DEUTZ program is one of the cornerstones with which our company deals with&hellip;<\/p>\n","protected":false},"author":4,"featured_media":2252,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[238],"tags":[227,241,425,489,491,492],"class_list":["post-2382","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-deutz-aftersales-service-en","tag-deutz-2-en","tag-assistenza-en","tag-deutzitaly-2-en","tag-sdeutz-2","tag-care","tag-spareparts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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